For sample order or small quantity order: The samples can be sent to you within 2-4 days after payment.
For mass order: The goods can be sent to you within 4-7 days after payment.
For OEM order: The goods can be sent to you within 5-15 days after receiving your sample confirmation and payment.
The goods will be delivered to you by express (DHL/UPS/FedEx/TNT/EMS, etc), by air or by sea
We are familiar with the different delivery method and we will choose the best solution for you
The delivery time depends on the delivery method you choose and the destination.
The shipping cost is based on the weight of the product and destination.
The tracking no will be offered to you after the goods are sent out.
1.Can you do private label for the products I want?
Sure, OEM/printing logo is welcomed based on MOQ.
2.Which payment way is workable?
PayPal, Western Union, T/T (30%, 70%)
Wholesale Order can Pay 30% deposit first to arrange production, 70% balance before shipping
3.If got broken powders in my products.What should I do?
Generally, broken rate from 1%-3% is normal, if it is over than 3%,
please send pictures in time, we will compensate at your next order.
4.My package has missing products. What do I do?
Please contact our support team and we will confirm your order with the package contents.
We apologize for any inconveniences!
5.Can I make sample based on my demand?
Certainly, we have professional engineer to make a proof before order OEM mass product.
7.Can you accept OEM&ODM?
Yes, we can produce the product/LOGO as you designed.
8.Can I make sample based on my demand?
Certainly, we have professional engineer to make a proof before order OEM mass product.
9.What kinds of product do you offer ?
We offer a variety of cosmetics, such as liquid lipstick , lip gloss ,
lip balm, lip liner , eyeshadow, mascara, eyeliner,
eyebrow, foundation, highlighter etc.
10.How about import customs fee?
A7.Our sales will declare the value as customer's require normally. Import duties, taxes and charges
are not included in the item price or shipping. These charges are the buyers' responsibility.
Please check with your country customs office to determine what these additional cost will be
prior to bidding/buying. If the goods were turned back or destroyed for unable customs-clearance,
the related cost will be paid by customers.
